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News Publications


Publication: The Joint Comission Journal on Quality and Patient Safety

ThedaCare's Business Performance System: Sustaining Continuous Daily Improvement Through Hospital Management in a Lean Environment

December 2011

ThedaCare, a community health system in Wisconsin, achieved significant improvements in quality and the elimination of waste through the development of an improvement system, which included Value Stream analysis, rapid improvement events, and projects applied to specific processes.


Publication: New Book Published by Johnson and Johnson

Bridging the Value Gap by Chuck Reynolds and Jack Nightingale

December 2011

This new book documents how lean healthcare providers ThedaCare,Virginia Mason & others worked with local employers to create better value for employees. It documents the nature of a lean customer supplier relationship. See link below for more info or to order.


Publication: Lean.org

Paul O'Neill podcast with Mark Graban

July 2011

Paul O'Neill is interviewed by Mark Graban regarding critical success factors for creating a safe environment for patients and healthcare workers


Publication: ThedaCare Center for Healthcare Value

Healthcare Value Network "Double Win" Results

July 2011

Dr. Berwick asked the Center if there were clear examples of Healthcare Value Network members achieving both quality gains and cost improvements at the same time. This impressive compendium of published work was sent to CMS.


Publication: Family Medicine

Family Medicine Publication Reviews "On the Mend"

June 2011

See review of