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Articles by John Toussaint

Medical Home News Publication

June 2010

Toussaint publishes article in Medical Home News regarding Thedacare's Medical Home.


"On the Mend"

April 2010

Read the second chapter of the soon to be released book by John Toussaint and Roger Gerard.


HBR publishes Jain and Toussaint Article

March 2010

This article by Sachin Jain M.D. and John Toussaint M.D. was published yesterday by HBR.


Mistake Proofing Healthcare:Why stopping processes may be a good start

February 2010

The article published in the Indiana University Kelley School of business has many great of examples of how error proofed processes improve quality and safety.


Frontiers in Health Management "Why are we Still Under Performing?"

October 2009

This article published in the American College of Health Executive's Frontiers in Heathcare Management is in response to two articles written about lean in healthcare.



The Center will be an important catalyst for the creation of an environment that encourages and supports the best health care providers to deliver value to their customers…