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Articles by John Toussaint

Mistake Proofing Healthcare:Why stopping processes may be a good start

February 2010

The article published in the Indiana University Kelley School of business has many great of examples of how error proofed processes improve quality and safety.


Frontiers in Health Management "Why are we Still Under Performing?"

October 2009

This article published in the American College of Health Executive's Frontiers in Heathcare Management is in response to two articles written about lean in healthcare.


Health Affairs "Writing the new Playbook for US Healthcare: Lessons from Wisconsin"

September 2009

This article published in the prestigious journal Health Affairs documents the learnings at Thedacare over a six year time frame on the lean transformation journey.


Healthcare Finance News

August 2009

This article describes the magnitude of the opportunity in the U.S. to reduce cost and how legislators are missing the point in the debate in Washington.


ASQ Healthcare "Deploy data and a consistent methodology to drive improvement and change your culture"

January 2009

This article published on the ASQ web site describes Thedacare's experience in using data and the lean methodology to change physician performance.


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The Center will be an important catalyst for the creation of an environment that encourages and supports the best health care providers to deliver value to their customers…