This space includes periodic entries by the Center founder John Toussaint, MD. You are encouraged to post your reactions to these entries and engage in thoughtful discussion surrounding health care innovations. All comments will be pre-approved by the Center prior to appearing on this blog.
Last week I discussed the importance of purpose and making organizational purpose perfectly clear to everyone. This week I will cover one of three topics under the rubric of Process:True North Metrics.
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This is the first in a series of blogs I am writing over the next few weeks that will help define the high level framework for a whole system transformation using the lean methodology.
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Publishing the results of organizations on the lean transformation journey is key to changing health workers behavior.The attached article describes lean implementation in four different hospital E.R.s and the core components that made implementation successful.
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The Lean enterprise Institute and the Center have teamed up to create a new video product on how to effectively implement Strategy Deployment across an entire organization. This important lean management tool is used to determine organizational priorities and communciate them with all employees.
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Each Monday over the next several weeks I will be posting a blog on the key components of the lean transformation journey in healthcare. The structure will follow Toyota's design for every initiative which is Purpose, Process, People.I will document the important components in each category.
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With the advent of the recent Massachusetts election the democrats are re-thinking their health care strategy. Is it possible legislators could actually focus on the right problem?We hope so.
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We could teach our Washington legislators how to think differently with better outcomes for Americans by using a different framework called A3 thinking.The two pager at the end of this post describes how to use this dialogic tool to understand problems.
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We've heard a lot about the health insurance side of reform and there is still much to be compromised but the delivery side of reform starts with performance transparency.
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This video includes three board members from WHIO as well as the executive director describing the importance of this initiative for transparency of health care performance measures.
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Read the news summary of the recent legislation passed by the senate and the WHA's summary on what it will mean.
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