The Journey Publication: On The Mend
Our book regarding the lean transformation journey is now finished. The book is coauthored by John S. Toussaint M.D. CEO Emeritus ThedaCare and Roger A. Gerard PHD the Chief Learning Officer of ThedaCare. The book describes the technical and cultural aspects of a complete lean transformation in a highly complex health care organization. The intent of this work is to define the framework for a whole systems transformation.
This book is about the lean tools, but it's also about the cultural components of leading a lean transformation in healthcare. Most organizations that fail in this transformation do not pay adequate attention to how this new way of thinking affects their staff. If staff attention can be redirected to problem solving engagement remarkable performance improvement results. We will describe the ways to achieve physician engagement. Although ThedaCare has been very successful in it's implementation of lean it was not without many lessons learned the hard way. Our hope is the readers can bypass the mistakes we made on their way to successful implementation of a lean culture.
The book is currently available through Lean.org and Amazon.com.
